This item is a hand embroidered knitted Christmas Novelty Santa Hat.
This product is handmade and each personalisation is one of a kind. All personalistion is completed by hand embroidery. This makes the perfect Christmas gift and would be great to wear as a family photo shoot, family Christmas photo or Novelty Christmas photos.
This hat is ONE SIZE ONLY. The hat is stretchy and should fit up to around 2/3 years old and is 19cm in width when not stretched.
The Hat personalisation is embroidered in Red yarn- as shown in photos.
- If choosing to personalise with a name, I would recommend NO MORE THAN 7-8 letters.
- If choosing the Initial option- this included one or two letters for example first name and surname 'HD' for example. Please be clear within the personalistion notes the exact name or initial/s you require.
**CARE**
Place in washing machine on cold, gentle wash. Do not tumble dry! Lay flat to dry.
Hand washing is also recommended.
PROCESSING
It normally takes 4-5 business days to process your order. Please note that holidays & weekends are not included.
Orders involving personalization that includes logos, signatures, or graphics that need to be digitized require additional time.
SHIPPING
Shipment takes approximately 7 to 12 business days to reach destination countries.
Please note: Total Delivery Time = Processing Time + Shipping Time
Attention: More or less time may needed for different items.
Please wait patiently, order as soon as possible, delivery in time.
Eligible for return:
Wrong or damaged item.
Return within 7 days after delivery date.
Refund & Exchange issued within 5 business days.
Non-Returnable Items
1. Items outside the 7 days warranty time-frame.
2. Washed, worn, used or misused items.
3. Customer's error personalization information.
50% partial refund: Customer's address is not detailed, leading to the items be returned to us.
30% partial refund: The items has been delivered to its place, the customer did not receive it. Please contact the local post office . If still no result.
If you didn't get a reply from us after sending your email, the reason may be:
a. It came to our spam folder, so we didn't see it.
b. We replied you but the message has been blocked to your spam folder.
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